Store Operations Manager (GM)

Added
27 minutes ago
Type
Full time
Salary
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Related skills

excel inventory management applicant tracking system ms outlook ms teams

πŸ“‹ Description

  • Hire, coach and develop diverse part-time staff (Shift Leaders, Cookie Crew, Drivers).
  • Lead service: food quality, customer service, staff friendliness, and cleanliness.
  • Establish a culture of excellence prioritizing cookie quality, service, and sales.
  • Manage and audit inventory to maintain proper controls.
  • Create and execute local marketing drops.
  • Create and drive in-store recognition programs/contests.

🎯 Requirements

  • 3+ years of management/leadership in a restaurant or retail
  • Availability to work 2-3 mid-to-late shifts Thu-Sun
  • Benevolent, player-coach leadership style
  • Strong hospitality and customer service mindset
  • Tech: restaurant software; MS Outlook, Excel, MS Teams; ATS experience
  • Convection ovens familiarity a plus

🎁 Benefits

  • Free cookies, swag and so much more
  • Medical, dental, vision, and pet insurance
  • 401K with employer match
  • Paid vacation and wellness days; sick leave
  • Cookie College training platform
  • $50/month cellphone data plan stipend
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