Related skills
excel inventory management applicant tracking system ms outlook ms teamsπ Description
- Hire, coach and develop diverse part-time staff (Shift Leaders, Cookie Crew, Drivers).
- Lead service: food quality, customer service, staff friendliness, and cleanliness.
- Establish a culture of excellence prioritizing cookie quality, service, and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
π― Requirements
- 3+ years of management/leadership in a restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thu-Sun
- Benevolent, player-coach leadership style
- Strong hospitality and customer service mindset
- Tech: restaurant software; MS Outlook, Excel, MS Teams; ATS experience
- Convection ovens familiarity a plus
π Benefits
- Free cookies, swag and so much more
- Medical, dental, vision, and pet insurance
- 401K with employer match
- Paid vacation and wellness days; sick leave
- Cookie College training platform
- $50/month cellphone data plan stipend
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