Related skills
customer service excel inventory management leadership applicant tracking system📋 Description
- Hire, coach, and develop diverse part-time staff (Shift Leaders, Cookie Crew, Drivers)
- Lead food quality, customer service, staff friendliness, and store cleanliness
- Build a culture prioritizing cookie quality, service, and sales growth
- Manage and audit inventory for proper controls
- Create and execute local marketing drops
- Drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail
- Available to work 2-3 mid-to-late shifts Thu–Sun
- Benevolent leadership with a player-coach mentality
- Hospitality mindset and ability to deliver exceptional customer service
- Strong software skills: ATS, MS Outlook, Excel, MS Teams
- Familiarity with commercial convection ovens is a plus
🎁 Benefits
- Competitive base salary + quarterly bonus
- $50.00/month cellphone data plan stipend
- Medical, dental, vision and pet insurance
- 401K with matching contributions
- 2 weeks paid vacation, 2 Insomnia Personal Days, sick leave
- Enrollment in Cookie College learning platform
- Free cookies and swag
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