Related skills
customer service excel inventory management applicant tracking system ms outlook📋 Description
- Hire and coach a diverse part-time staff (Shift Leaders, Cookie Crew, delivery drivers)
- Lead service components: quality, customer service, store cleanliness
- Establish a culture of excellence prioritizing cookie quality, service, and sales
- Manage and audit inventory to maintain proper controls
- Create and execute local marketing drops
- Create and drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management/leadership in a restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership with a player-coach mentality
- Innate hospitality and ability to deliver exceptional customer service
- Strong tech skills: restaurant software, MS Outlook, Excel, MS Teams; ATS experience
- Familiarity with commercial convection ovens (a plus)
🎁 Benefits
- Competitive base salary + quarterly bonus
- $50.00 per month cellphone data plan stipend
- Medical, dental, vision and pet insurance
- 401K with company match
- 2 weeks paid vacation, 2 personal wellness days, sick leave
- Cookie College learning/training platform
- Free cookies, swag and more
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!