Related skills
management customer service excel inventory management leadership📋 Description
- Hire, coach and develop a diverse part-time staff (Shift Leaders, Crew, drivers).
- Lead service quality, customer service, and store cleanliness.
- Establish a culture of excellence in cookie quality, service, and sales.
- Manage and audit inventory for proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership in a restaurant or retail setting.
- Availability to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership with a player-coach mentality.
- Innate hospitality and ability to deliver exceptional customer service.
- Tech: MS Outlook, Excel, MS Teams; ATS experience.
- Familiarity with using commercial convection ovens a plus.
🎁 Benefits
- Competitive base salary + quarterly bonus.
- $50/month data plan stipend.
- Comprehensive benefits: medical, dental, vision, and pet insurance.
- 401K with company match.
- 2 weeks paid vacation, wellness days, and sick leave.
- Free cookies, swag and more; Cookie College access.
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