Store Operations Manager (GM)

📋 Description

• Hire, coach and develop a diverse part-time staff.
• Lead service components: quality food, friendly service, store cleanliness.
• Establish a culture of excellence in cookie quality, service, and sales.
• Manage and audit inventory to maintain proper controls.
• Create and execute local marketing drops.
• Create and drive in-store recognition programs/contests.

🎯 Requirements

• 3+ years of management/leadership in a restaurant or retail.
• Availability to work 2–3 mid-to-late shifts Thu–Sun.
• Benevolent leadership with a player-coach mentality.
• Innate hospitality and customer service excellence.
• Strong tech skills: MS Outlook, Excel, MS Teams and ATS.
• Familiarity with commercial convection ovens (a plus).

🎁 Benefits

• Competitive base + monthly bonus.
• $50.00 per month cellphone data plan stipend.
• Medical, dental, vision and pet insurance plans.
• 401K with contribution match.
• Two weeks paid vacation and wellness days; paid sick leave.
• Cookie College learning/training platform.