Store Operations Manager (GM)

📋 Description

• Hire, coach, and develop diverse part-time staff.
• Lead service quality, customer service, and store cleanliness.
• Foster culture of excellence in cookie quality, service, and sales.
• Manage and audit inventory to maintain proper controls.
• Create and execute local marketing drops.
• Create and drive in-store recognition programs/contests.

🎯 Requirements

• 3+ years of management/leadership in restaurant or retail.
• Available to work 2-3 mid-to-late shifts Thu-Sun.
• Benevolent leadership with a player-coach mindset.
• Innate hospitality and ability to deliver exceptional service.
• Tech: MS Outlook, Excel, MS Teams; ATS hiring experience.
• Familiar with commercial convection ovens (a plus).

🎁 Benefits

• Competitive base salary + quarterly bonus.
• $50/month cellphone data plan stipend.
• Medical, dental, vision, and pet insurance.
• 401K with company match.
• 2 weeks paid vacation + wellness days.
• Cookie College training platform enrollment.