Related skills
customer service excel applicant tracking system ms outlook ms teams📋 Description
- Hire, coach and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Delivery Drivers)
- Lead service components: food quality, customer service and store cleanliness
- Establish a culture of excellence prioritizing cookie quality, customer service and sales
- Manage and audit inventory to maintain proper controls
- Create and execute fun, local marketing drops
- Create and drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management/leadership experience in a restaurant or retail
- Avail 2-3 mid-to-late shifts throughout Thu-Sun
- Benevolent leadership with a player-coach mindset for daily management
- Innate hospitality and ability to deliver exceptional customer service
- Solid technical acumen with restaurant/retail software, MS Outlook, Excel, MS Teams
- Experience hiring via Applicant Tracking System
- Familiarity with commercial convection ovens (a plus)
🎁 Benefits
- Competitive base salary + quarterly bonus package
- $50.00 per month cell data plan stipend
- Medical, dental, vision & pet insurance plans
- 401K with contribution match
- 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave
- Enrollment in Cookie College learning/training platform
- Free cookies, swag and more
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!