Related skills
excel applicant tracking system ms outlook ms teams📋 Description
- Hire, coach, and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Drivers)
- Lead service quality, customer service, staff friendliness, and store cleanliness
- Build a culture of excellence prioritizing cookie quality, service, and sales growth
- Manage and audit inventory to maintain controls
- Create and execute local marketing drops
- Create and drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management/leadership in a restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership style with a player-coach mentality
- Innate hospitality and ability to deliver exceptional customer service
- Tech-savvy with restaurant software; MS Outlook, Excel, MS Teams; ATS experience
- Familiarity with convection ovens – a plus
🎁 Benefits
- Cellphone data plan stipend
- Medical, dental, vision, and pet insurance
- 401K with company match
- 2 weeks paid vacation, wellness days, and sick leave
- Cookie College learning/training platform
- Free cookies, swag, and more
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