Store Operations Manager (GM)

Added
18 days ago
Type
Full time
Salary
Salary not provided

Related skills

excel applicant tracking system ms outlook ms teams

πŸ“‹ Description

  • Hire, coach and develop a diverse part-time staff for the Boston opening.
  • Lead service quality, customer service, staff friendliness, and store cleanliness.
  • Foster a culture of excellence in cookie quality, service, and sales.
  • Manage and audit inventory to maintain proper controls.
  • Create and execute local marketing drops.
  • Drive in-store recognition programs and contests.

🎯 Requirements

  • 3+ years of management/leadership in a restaurant or retail.
  • Availability to work 2-3 mid-to-late shifts Thu-Sun.
  • Benevolent leadership with a player-coach mentality.
  • Strong hospitality mindset and exceptional customer service.
  • Tech savvy with restaurant/retail software; Outlook, Excel, Teams; ATS hiring.
  • Familiarity with commercial convection ovens is a plus.

🎁 Benefits

  • Competitive base salary + quarterly bonus.
  • Monthly $50 data plan stipend.
  • Medical, dental, vision and pet insurance.
  • 401K with company match.
  • Two weeks paid vacation and wellness days.
  • Cookie College learning platform; free cookies and swag.
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