Related skills
customer service inventory management team leadership retail operations ms outlook๐ Description
- Hire, coach and develop a diverse part-time hourly staff.
- Lead service components: quality, customer service, cleanliness.
- Establish a culture of excellence in cookie quality and service.
- Manage and audit inventory to ensure proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
๐ฏ Requirements
- 3+ years of management/leadership experience in restaurant or retail.
- Availability to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership style with a player-coach mindset.
- Innate hospitality and ability to deliver exceptional service.
- Tech: restaurant/retail software; MS Outlook, Excel, MS Teams; ATS.
- Familiarity with using commercial convection ovens is a plus.
๐ Benefits
- Competitive base salary + quarterly bonus.
- $50/month cellphone data plan stipend.
- Medical, dental, vision and pet insurance.
- 401K with company match.
- 2 weeks paid vacation and wellness days.
- Cookie College training platform.
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