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customer service excel inventory management staff training applicant tracking system📋 Description
- Hire, coach and develop diverse part-time staff (Shift Leaders, Cookie Crew, drivers)
- Lead service components: quality food, customer service, team friendliness, store cleanliness
- Establish a culture of excellence prioritizing cookie quality, service and sales
- Manage and audit inventory with proper controls
- Create and execute local marketing drops
- Create and drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management/leadership in a restaurant or retail
- Available to work 2-3 mid-to-late shifts Thurs-Sun
- Benevolent, player-coach leadership style
- Strong hospitality and customer service focus
- Proficiency with restaurant/retail software; MS Outlook, Excel, MS Teams; ATS experience
- Familiarity with commercial convection ovens (plus)
🎁 Benefits
- Competitive base salary + quarterly bonus package
- $50/month cell data plan stipend
- 2 weeks vacation, 2 wellness days, paid sick leave
- Enrollment in Cookie College learning platform
- Free cookies, swag and more
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