Related skills
customer service excel inventory management applicant tracking system ms outlook📋 Description
- Hire, coach, and develop diverse part-time staff (Shift Leaders, Cookie Crew, drivers)
- Lead service components: food quality, customer service, friendly team, store cleanliness
- Build culture of excellence prioritizing cookie quality, service, and sales
- Manage and audit inventory to maintain proper controls
- Create and execute local marketing drops
- Create and drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail
- Availability for 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership with a player-coach approach to daily management
- Hospitality mindset with ability to deliver exceptional customer service
- Solid tech skills: MS Outlook, Excel, MS Teams and experience with an ATS
- Familiarity with commercial convection ovens is a plus
🎁 Benefits
- Competitive base salary + quarterly bonus
- $50.00 per month cell data plan stipend
- Medical, dental, vision, and pet insurance plans
- 401K with contribution match
- 2 weeks paid vacation, Insomnia Personal Days, paid sick leave
- Cookie College learning/training platform
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