Related skills
management customer service excel retail leadership📋 Description
- Hire, coach and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Drivers).
- Lead service: quality food, customer service, teamwork, cleanliness.
- Cultivate a culture of excellence in cookie quality, service, and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail.
- Availability 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership with player-coach mentality.
- Strong hospitality and ability to deliver exceptional customer service.
- Tech: MS Outlook, Excel, MS Teams; ATS experience.
- Familiarity with commercial convection ovens is a plus.
🎁 Benefits
- Competitive base plus quarterly bonus.
- $50/month cell data plan stipend.
- Medical, dental, vision and pet insurance plans.
- 401K with match.
- Paid vacation, wellness days and sick leave.
- Cookie College learning/training access.
- Free cookies, swag and more!
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