Related skills
excel applicant tracking system ms outlook ms teams📋 Description
- Hire, coach and develop a diverse part-time staff (Shift Leaders, Cookie Crew, drivers).
- Lead service components: food quality, customer service, and store cleanliness.
- Foster a culture of excellence prioritizing cookie quality, service, and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership experience in a restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership style with a player-coach mentality
- An innate sense of hospitality and ability to deliver exceptional customer service
- Solid tech skills: restaurant software, MS Outlook, Excel, MS Teams, ATS
- Familiarity with commercial convection ovens (a plus)
🎁 Benefits
- Competitive base salary + quarterly bonus
- $50/month cellphone data plan stipend
- Medical, dental, vision + pet insurance plans
- 401K with company match
- 2 weeks paid vacation and 2 Insomnia Personal Days of Wellness
- Cookie College learning/training platform enrollment
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