Store Operations Manager (GM)

📋 Description

• Hire, coach and develop a diverse part-time staff including Shift Leaders and Drivers.
• Lead service components including food quality, customer service, and store cleanliness.
• Establish a culture of excellence prioritizing cookie quality, service, and sales.
• Manage and audit inventory to maintain proper controls.
• Create and execute fun, local marketing drops.
• Create and drive in-store recognition programs/contests.

🎯 Requirements

• 3+ years of management/leadership in a restaurant or retail setting.
• Availability to work 2-3 mid-to-late shifts Thu-Sun.
• Benevolent leadership with a player-coach mentality for day-to-day management.
• Solid tech with restaurant/retail software; MS Outlook, Excel, MS Teams; ATS experience.
• Familiarity with commercial convection ovens is a plus.

🎁 Benefits

• Competitive base salary plus monthly bonus.
• $50 per month cellphone data plan stipend.
• Excellent benefits: medical, dental, vision & pet insurance.
• 401K with contribution match.
• 2 weeks paid vacation + wellness days + sick leave.
• Enrollment in Cookie College learning/training platform.