Store Operations Manager (GM)

📋 Description

• Hire, coach and develop a diverse part-time staff (Shift Leaders, Crew, drivers).
• Lead service: food quality, customer service, friendliness, and store cleanliness.
• Establish a culture prioritizing cookie quality, service, and sales.
• Manage and audit inventory to maintain proper controls.
• Create and execute local marketing drops.
• Drive in-store recognition programs/contests.

🎯 Requirements

• 3+ years of management/leadership in a restaurant or retail.
• Avail to work 2-3 mid-to-late shifts Thu-Sun.
• Benevolent leadership with a player-coach mentality for day-to-day management.
• Strong hospitality mindset; deliver exceptional guest service.
• Strong tech: POS/retail software, MS Outlook, Excel, MS Teams; ATS experience.
• Familiarity with convection ovens is a plus.

🎁 Benefits

• Competitive base salary + quarterly bonus package.
• $50/month cellphone data plan stipend.
• Excellent benefits: medical, dental, vision & pet insurance.
• 401K with contribution match.
• 2 weeks paid vacation; Insomnia Personal Days; paid sick leave.
• Enrollment in Cookie College learning/training platform.