Related skills
customer service excel inventory management hospitality applicant tracking systemπ Description
- Hire, coach, and develop a diverse part-time staff (Shift Leaders, Crew, Drivers)
- Lead service quality, customer service, and store cleanliness
- Foster a culture of excellence in cookie quality and sales
- Manage and audit inventory to maintain proper controls
- Create and execute local marketing drops
- Drive in-store recognition programs and contests
π― Requirements
- 3+ years of management/leadership in a restaurant or retail setting
- Availability to work 2-3 mid-to-late shifts ThuβSun
- Benevolent leadership with a player-coach approach
- Strong hospitality mindset and customer service focus
- Solid tech skills: MS Outlook, Excel, MS Teams, ATS
- Familiarity with commercial convection ovens is a plus
π Benefits
- Competitive base salary + quarterly bonus
- Cellphone data plan stipend: $50/month
- Medical, dental, vision, and pet insurance
- 401K with company match
- 2 weeks paid vacation and Insomnia Personal Days
- Cookie College training platform
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