Related skills
customer service excel inventory management retail management ms outlook📋 Description
- Hire, coach and develop a diverse part-time staff.
- Lead service components: food quality, customer service, store cleanliness.
- Build a culture of excellence for cookie quality, service and sales.
- Manage and audit inventory with proper controls.
- Create and execute local marketing drops.
- Drive in-store recognition programs and contests.
🎯 Requirements
- 3+ years of management/leadership experience in a restaurant or retail establishment.
- Availability to work 2-3 mid-to-late shifts Thurs-Sun.
- Benevolent leadership style with a player-coach mentality.
- Innate hospitality and ability to deliver exceptional customer service.
- Solid technical acumen with restaurant/retail software; proficiency in MS Outlook, Excel, MS Teams; ATS hiring experience.
- Familiarity with commercial convection ovens is a plus.
🎁 Benefits
- Competitive base salary plus quarterly bonus.
- $50/month cellphone data plan stipend.
- Medical, dental, vision and pet insurance.
- 401K with company match.
- 2 weeks paid vacation and wellness days plus paid sick leave.
- Cookie College training platform enrollment.
- Free cookies and company swag.
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