Related skills
customer service excel inventory management retail management applicant tracking system📋 Description
- Hire and develop a diverse part-time hourly staff (Shift Leaders, Cookie Crew, Delivery Drivers).
- Lead service components: food quality, customer service, store cleanliness.
- Build a culture of excellence prioritizing cookie quality, service, and sales.
- Manage and audit inventory for proper controls.
- Create and execute local marketing drops.
- Drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership in a restaurant or retail setting.
- Availability for 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership with a player-coach style.
- Hospitality mindset and ability to deliver exceptional customer service.
- Strong tech acumen for restaurant/retail software; MS Outlook, Excel, MS Teams; ATS experience.
- Familiarity with commercial convection ovens is a plus.
🎁 Benefits
- Competitive base plus monthly bonus.
- $50/month cellphone data plan stipend.
- Cookie Jar deferred compensation program.
- Medical, dental, vision, and pet insurance.
- 401K with company match.
- 2 weeks paid vacation and wellness days.
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