Store Operations Manager (GM)

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer service excel inventory management applicant tracking system ms outlook

๐Ÿ“‹ Description

  • Lead team at brand-new Hoboken, NJ opening.
  • Hire, coach, and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Drivers).
  • Lead service components: food quality, customer service, and store cleanliness.
  • Establish a culture of excellence prioritizing cookie quality and sales.
  • Manage and audit inventory to maintain proper controls.
  • Create and drive in-store recognition programs/contests.

๐ŸŽฏ Requirements

  • 3+ years of management/leadership in a restaurant or retail.
  • Availability to work 2-3 mid-to-late shifts Thu-Sun.
  • Benevolent leadership style with a player-coach mentality.
  • Innate hospitality and ability to deliver exceptional customer service.
  • Tech acumen with restaurant software, MS Outlook, Excel, MS Teams; ATS hiring experience.
  • Familiarity with commercial convection ovens is a plus.

๐ŸŽ Benefits

  • Competitive base salary + quarterly bonus.
  • Cell data plan stipend: $50/mo.
  • Medical, dental, vision and pet insurance.
  • 401K with company match.
  • 2 weeks vacation, 2 wellness personal days, sick leave.
  • Cookie College training; free cookies and swag.
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