Related skills
customer service excel inventory management applicant tracking system ms outlook๐ Description
- Lead team at brand-new Hoboken, NJ opening.
- Hire, coach, and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Drivers).
- Lead service components: food quality, customer service, and store cleanliness.
- Establish a culture of excellence prioritizing cookie quality and sales.
- Manage and audit inventory to maintain proper controls.
- Create and drive in-store recognition programs/contests.
๐ฏ Requirements
- 3+ years of management/leadership in a restaurant or retail.
- Availability to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership style with a player-coach mentality.
- Innate hospitality and ability to deliver exceptional customer service.
- Tech acumen with restaurant software, MS Outlook, Excel, MS Teams; ATS hiring experience.
- Familiarity with commercial convection ovens is a plus.
๐ Benefits
- Competitive base salary + quarterly bonus.
- Cell data plan stipend: $50/mo.
- Medical, dental, vision and pet insurance.
- 401K with company match.
- 2 weeks vacation, 2 wellness personal days, sick leave.
- Cookie College training; free cookies and swag.
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