Related skills
customer service excel inventory management applicant tracking system ms outlook📋 Description
- Hire and coach a diverse part-time staff (Shift Leaders, Cookie Crew, drivers).
- Lead service: food quality, customer service, store cleanliness.
- Create a culture of excellence in cookie quality and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops for the store.
- Drive in-store recognition programs and contests.
🎯 Requirements
- 3+ years of management in restaurant or retail.
- Thu-Sun shifts, 2-3 per week.
- Benevolent leadership with a player-coach style.
- Hospitality-focused with strong customer service.
- Proficient with MS Outlook, Excel, MS Teams; ATS experience.
- Familiarity with convection ovens is a plus.
🎁 Benefits
- 2 weeks paid vacation and wellness days; sick leave.
- 401K with company match.
- Medical, dental, vision and pet insurance.
- Enrollment in Cookie College training platform.
- $50/month cell data plan stipend.
- Free cookies and company swag.
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