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hr customer service excel microsoft office merchandising📋 Description
- Recruit and develop store team and leadership
- Train on brand, product, and service
- Lead store operations, budgets, stock, and merchandising
- Drive sales and customer experience to meet KPIs
- Foster growth and operational excellence in shop
🎯 Requirements
- 3-5 years managing in a retail environment
- Strong HR skills: hiring, scheduling, training, conflict resolution, performance management
- Excellent listening, communication, analytical and troubleshooting skills
- Strong customer service, supervisory and sales skills
- Knowledge and interest in skincare, natural beauty, and ethical business
- Ability to work flexible hours (holidays, evenings, weekends)
🎁 Benefits
- Fun and funky store atmosphere encouraging individuality
- 50% discount off all products
- Unconventional retail structure supporting entrepreneurial spirit
- Growth opportunities; Lush promotes from within
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