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people management customer experience retail merchandising inventory management📋 Description
- Drive store performance with clienteling, peak-time coverage, and coaching.
- Use KPIs (traffic, CVR, AOV, UPT) to set targets and influence results.
- Command the floor during peak moments with urgency.
- Lead floor meetings, training, and coaching for alignment.
- Champion a customer-first culture that builds trust and loyalty.
- Maintain inventory, shipments, and loss-prevention practices.
🎯 Requirements
- Proven Store Manager or senior retail leader in a premium brand.
- Lead teams in dynamic environments with motivation and focus.
- Strong critical thinking; prioritize and adapt to change.
- People-first leader who develops others and builds buy-in.
- Deep understanding of KPIs and impact on results.
- Tech-savvy; leverages systems and data to drive performance.
🎁 Benefits
- Competitive base pay with monthly bonus.
- Health benefits from day one; mental health support.
- Discounts on Knix products and Gratis program.
- GRSP matching up to 3% of pay.
- Parental leave top-up up to 80%.
- Inclusive, diverse workplace culture and career growth.
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