Related skills
customer experience inventory management store management retail leadership staff trainingπ Description
- Lead sales initiatives; coach team to maximize sales with needs-based service.
- Use KPIs (traffic, CVR, AOV, UPT) to set and influence sales targets.
- Command floor during peak times; drive urgency to convert opportunities.
- Lead floor meetings, training, coaching to drive alignment and performance.
- Champion customer-first culture to build trust and loyalty.
- Maintain inventory, shipments, loss-prevention for accurate ops.
π― Requirements
- Store Manager or senior leader in upscale brands; eligible to work in Canada.
- Lead teams in dynamic retail; motivate and maintain performance.
- Strong problem-solving; prioritize and lead through change.
- People-first leader; develops others and builds buy-in.
- Operational excellence: planning, merchandising, labor, escalation.
- Tech-savvy; leverage systems and data to train and drive results.
π Benefits
- Base salary plus monthly bonus and performance-based increases.
- Health benefits from day one and mental health platform.
- Gratis Program and 50% Knix product discount.
- GRSP matching up to 3% of pay.
- Parental leave top-up up to 80% of salary.
- 3 floater days annually.
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