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customer service recruitment google workspace inventory management pos📋 Description
- Create a warm, welcoming atmosphere; greet customers.
- Lead on the selling floor, delivering celebratory customer service and joyful ear piercing experiences.
- Help customers choose and style Rowan ear jewelry.
- Maintain a clean, safe studio environment.
- Engage with the local community to drive brand awareness and appointments.
- Lead, coach, and develop a studio team to meet safety standards and targets.
🎯 Requirements
- 3-5 years of retail management experience; jewelry experience a plus.
- Strong leadership to inspire, motivate and develop a team.
- Customer-obsessed; lead by example on the selling floor.
- Proven track record of driving sales and store profitability.
- Excellent customer service and flexibility (weekends/holidays).
- Comfortable with technology, POS systems, and Google Suite.
🎁 Benefits
- Paid vacation and sick time.
- Medical/Dental/Vision health plans.
- Employee Assistance Program (EAP).
- 401k and Roth IRA plans.
- Generous employee discounts on Rowan products.
- Team Member Referral Bonus for Studio positions.
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