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customer service retail inventory management pos leadershipπ Description
- Lead and develop studio staff to deliver exceptional customer service and safety.
- Drive revenue by meeting studio targets and optimizing appointments.
- Manage inventory, POS accuracy, and loss prevention.
- Maintain a clean, safe, welcoming studio and align with brand visuals.
- Schedule staff, manage payroll, and recruit for open positions.
- Engage with the local community to boost brand awareness and appointments.
π― Requirements
- 3-5 years in retail management with leadership.
- Proven ability to lead, motivate, develop teams.
- Customer-obsessed with exceptional service.
- Track record of driving sales and profitability.
- Proficient with POS systems and Google Suite.
- Knowledge of health and safety regulations (piercing a plus).
- Able to lift up to 25 pounds; stand for 8 hours.
- Excellent verbal and written communication.
π Benefits
- Base salary $65,000-$85,000 per year.
- Paid vacation and sick time.
- Medical/Dental/Vision coverage.
- 401k and Roth IRA plans.
- Employee discounts on Rowan products.
- Referral bonus program.
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