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customer service google workspace retail inventory management pos📋 Description
- Lead daily studio operations and ensure top-notch customer service.
- Drive sales and manage a team including Nurse Piercers and Sales Associates.
- Maintain a clean, safe, welcoming ear-piercing studio environment.
- Greet customers, help them select Rowan jewelry, and deliver memorable experiences.
- Schedule staff within payroll plans and recruit for open studio positions.
- Engage with the local community to drive brand awareness and appointments.
🎯 Requirements
- 3-5 years retail management experience; jewelry experience a plus.
- Strong leadership to inspire, motivate, and develop a team.
- Customer-obsessed, hands-on on the selling floor with your team.
- Proven track record of driving sales and profitability.
- Excellent customer service and flexibility to work weekends/holidays.
- Knowledge of piercing health and safety regulations; proficient with Google Suite.
🎁 Benefits
- Base salary $65,000-$75,000 per year.
- Paid vacation and sick time.
- Medical/Dental/Vision health plans.
- Employee Assistance Program (EAP) Resources.
- 401k and Roth IRA plans.
- Employee discounts and referral bonus plan.
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