Related skills
merchandising inventory management leadership kpis labor management📋 Description
- Drive store performance via clienteling, on-floor leadership, and coaching.
- Use KPIs (traffic, CVR, AOV, UPT) to set and adjust targets.
- Balance ops excellence with floor leadership; manage labour and workflows.
- Lead floor meetings, training, and coaching for aligned performance.
- Champion a customer-first culture to build trust and loyalty.
- Maintain inventory, shipping, and loss prevention for accuracy.
🎯 Requirements
- Proven experience as Store Manager or senior retail leader in upscale brand.
- Demonstrated ability to lead teams in a dynamic environment.
- Strong critical thinking and problem-solving capabilities.
- People-first leader with passion for developing others; KPI mindset.
- Deep understanding of operational excellence: planning, merchandising, labour, escalation.
- Tech-savvy and detail-oriented; leverage systems, data to train and drive performance.
🎁 Benefits
- Competitive pay with monthly bonus.
- Health benefits from day one + mental health support.
- Parental leave top-up up to 80%.
- GRSP retirement plan with match up to 3%.
- Inclusive, diverse workplace culture.
- 50% product discount and career advancement opportunities.
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