Related skills
customer experience inventory management leadership store management retail operationsπ Description
- Lead sales via clienteling, peak-floor coverage, coaching.
- Use KPIs (traffic, CVR, AOV, UPT) to set targets and priorities.
- Command floor during peak segments; instill urgency to convert opportunities.
- Lead floor meetings, training, and coaching for sales, service, and ops alignment.
- Champion customer-first culture driving loyalty and repeat visits.
- Maintain operational excellence: inventory, shipments, and loss prevention.
π― Requirements
- Store Manager or senior retail leader in upscale brand; leadership + business acumen.
- Lead teams in dynamic environment; motivate, focus, adapt.
- Strong critical thinking and problem solving; prioritize and lead through change.
- People-first leader; develops others; understands KPIs and impact.
- Operational excellence: planning allocations, merchandising, movement, labour; tech-savvy.
- Canada work authorization (18+); flexible evenings/weekends; lift up to 25 lbs.
π Benefits
- Competitive pay: base + monthly bonus.
- Health benefits from day one; mental health platform.
- Generous Knix discounts and Gratis program.
- GRSP retirement matching up to 3%.
- Paid parental leave up to 80%.
- 50% discount on Knix products and perks.
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