Store Director, Boston

📋 Description

• Lead a best-in-class team to deliver inspiring customer experiences.
• Foster a safe, inclusive environment aligned to Glossier values.
• Develop and empower a diverse team; partner with HR and Head of People.
• Spend majority of time on the floor; support 2-3 MOD shifts weekly.
• Deliver Glossier’s retail experience philosophy and drive results.
• Lead training: Equity, Diversity, anti-racism; Customer Experience; Product Knowledge.

🎯 Requirements

• 5+ years leading multi-level teams in fast-paced retail or hospitality.
• Proven ability to build diverse teams and grow managers.
• Experience building a people-first, inclusive culture.
• Strong communication promoting transparency and accountability.
• Proven ability to motivate teams and maintain high morale.
• Willingness to roll up sleeves and drive results.

🎁 Benefits

• Equal Employment Opportunity employer.
• Training programs: Equity, Diversity, anti-racism; Glossier Experience; Product Knowledge.
• Inclusive, welcoming environment focused on growth.
• Opportunity to shape retail experience and operations.