Stock Controller / Retail Customer Care Executive

📋 Description

• Receive, issue, and audit stock across depots to keep inventory accurate.
• Handle reverse logistics, phone swaps, and returns efficiently.
• Support sales for new acquisitions and upgrades.
• Log, troubleshoot, and resolve customer issues; follow up on repairs.
• Maintain brand presence and depot materials.
• Collaborate with teams to connect stock activities to customer outcomes.

🎯 Requirements

• Stock control and inventory management experience.
• Customer care and conflict resolution skills.
• Strong familiarity with smartphone technology.
• Computer literacy and data recording ability.
• Experience in retail operations and phone sales.
• Diploma in business or related field preferred; demonstrated capability valued.

🎁 Benefits

• Development programs and on-the-job training.
• Coaching partnerships and growth opportunities.
• Family-friendly policies and well-being focus.
• Flexible work arrangements where possible.
• Equal opportunity employer; inclusive culture.