Warehouse Assistant Manager

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

We are currently seeking bright and kind individuals who are passionate about developing and inspiring people, delivering quality service to our clients, and are operationally-savvy. As an Assistant Operations Manager, you will closely partner with an Operations Manager and/or GM to support and lead a team of supervisors, process leads, and associates to achieve our goals. In this role, you will support strategic planning and execution of department and building-wide targets and initiatives to support our company goals.

• Lead a team of supervisors and warehouse associates, or facilitate labor planning for the full site, focusing on execution and achieving our company's vision.
• Lead and/or support Operations Managers on special projects as required
• Onboard and welcome new and cross training team members, ensuring they are integrated smoothly into the team.
• Guide, support, and manage your direct reports and/ or our teams to ensure they successfully meet their objectives.
• Actively motivate and mentor your team members to foster a collective culture of continuous improvement at our site and across our network.
• Overcome challenges and obstacles by working collaboratively with cross-functional partners within the site, across the network, and across the organization.
• Demonstrate agile leadership skills to navigate through ambiguous situations with a problem solving mentality and instill the same mindset in your team.

• • You have 5+ years of people leadership experience, while demonstrating exceptional leadership skills and consistent influence of other people managers of large teams. (Required)
  • Demonstrate excellence in Microsoft Office or G Suite and maintain an open mindset towards learning and mastering new systems. (Required)
  • Experience setting efficiency standards and assessing short and long-term expectations at the department level.
  • Ability to incorporate network priorities, plans, and objectives into prioritizing and making business decisions.
  • Continuous improvement mindset with the ability to see opportunities for synergy and integration, simplify complex processes, and align cross-functionally for maximum efficiency.
  • Ability to develop business cases (ROI) in support of proposed solutions by critically thinking and intuitively assessing business, employee, and client impact/risk.
  • Analyze daily performance data to identify trends and opportunities, and make data informed decisions to respond to changing operational needs and manage change effectively.
  • Experience working effectively with internal and cross-functional partners to support the successful implementation of change
  • Embodies values of Trust, Integrity, and Innovation as aligned with our OS while being responsible for enabling autonomy and building trust and accountability with the teams you manage.
  • Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required.

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.