Related skills
hubspot zapier amplitude project management onboarding📋 Description
- Own a book of customers; be main contact per SLAs.
- Lead medium/large projects core to team operations.
- Build in-app onboarding experience using Amplitude.
- Curate onboarding e-webinar experience.
- Build retention practices beyond onboarding.
- Support customers via email and calls as needed.
🎯 Requirements
- 2+ years in customer-facing roles with a complex product.
- Strong written and verbal communication.
- Ability to define scope and create solutions independently and with team.
- Curious, proactive problem-solving mindset.
- Comfort with multiple solutions and depth in product.
- Familiar with Zapier, HubSpot, Amplitude.
🎁 Benefits
- 10-year stock option window.
- Unlimited PTO with four weeks recommended per year.
- Generous equipment, software, and office budget.
- $100/month education budget.
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