Starlink Enterprise Account Manager (SMB/Fixed-Site)

Added
3 days ago
Type
Full time
Salary
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Related skills

account management customer success project management telecommunications starlink

πŸ“‹ Description

  • Act as primary contact for enterprise customers from contract signature forward.
  • Oversee onboarding, ongoing account management, and long-term retention.
  • Manage revenue growth and relationship health across Starlink accounts.
  • Coordinate with customers to meet industry needs (connectivity, trucking, oil & gas).
  • Define and standardize processes to scale custom Starlink solutions.
  • Deliver responsive customer service and issue resolution.

🎯 Requirements

  • Bachelor's degree or 10+ years of related experience.
  • 3+ years consulting or project management experience.
  • 3+ years in a customer-facing role.
  • Willingness to travel up to 15% to customer sites.
  • Extended hours and weekends as needed for milestones.

🎁 Benefits

  • Stock options and long-term incentives.
  • 401(k) retirement plan.
  • Medical, vision, and dental coverage.
  • Paid vacation and holidays; sick leave per policy.
  • Parental leave and employee discounts.
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