Related skills
figma html sql liquid metabase📋 Description
- Own end-to-end enterprise communications for Starlink.
- Collaborate with CS, Engineering, Ops, and Account Mgmt.
- Audit and improve automated communications; support launches/deprecations.
- Build a tailored enterprise customer journey to reduce churn.
- Address crises; improve CSAT and NPS.
🎯 Requirements
- 5+ years in enterprise or customer-success communications
- Bachelor's degree required
- SQL and basic querying
- Metabase dashboards and analytics tools
- Typeform; Liquid/HTML templating
- Exceptional writing; cross-functional collaboration
🎁 Benefits
- Medical, vision, and dental coverage
- 401(k) retirement plan
- Paid time off and holidays
- Disability and life insurance
- Parental leave and other discounts
- Company shuttles between Seattle and Redmond
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