Starlink Communications Manager (Enterprise Customer Success)

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

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πŸ“‹ Description

  • Own and evolve the enterprise communications end-to-end.
  • Audit automated messages; support launches and deprecations.
  • Assist during global crises; tailor the enterprise journey.
  • Improve CSAT and NPS; reduce churn and contact rate.
  • Collaborate with CS, Engineering, Ops, and Account Mgmt.
  • Build scalable playbooks and templates for growth.

🎯 Requirements

  • Bachelor’s degree.
  • 5+ years in enterprise comms or CS.
  • Exceptional writing and editing skills.
  • Strong strategic judgment under tight timelines.
  • SQL and basic querying.
  • Metabase dashboards experience.
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