Starlink Account Specialist (Government)

📋 Description

• Act as primary operational contact for assigned government accounts
• Manage government accounts from onboarding to growth
• Create and configure customer accounts, service lines, hardware, and billing
• Review purchase orders, letters of authorization, and pricing for compliance
• Partner with Sales, Finance, Logistics, and Customer Support to process orders
• Track order timelines and flag risks to revenue and activation goals

🎯 Requirements

• Bachelor’s degree; OR 2+ years in operations, customer support, or process coordination
• Strong attention to detail for process-driven work
• Proficiency with Excel, Salesforce, Smartsheet or similar tools
• Ability to interpret government contracts, pricing, and billing rules
• Cross-functional collaboration under tight deadlines
• Willingness to travel to customer sites and events; extended hours as needed

🎁 Benefits

• Stock options and long-term incentives
• Medical, vision, and dental coverage
• 401(k) retirement plan
• Disability and life insurance
• Paid parental leave
• 3 weeks vacation and 10+ paid holidays per year