Related skills
kpi customer service retail management food safety staff training📋 Description
- Grow a portfolio of Starbucks sites by meeting financial and service goals.
- Lead and coach area leaders, operators and business owners.
- Provide expertise on customer issues, staffing and store policies.
- Train and implement processes to ensure accountability and growth.
- Understand drivers of sales in your cafes.
- Review KPIs weekly and drive toward goals.
🎯 Requirements
- 5+ years of retail experience managing 2+ stores
- 5+ years in management leading teams of 6+
- 3+ years in a customer service role
- Experience in multi-unit retail or restaurant ops
- Strong organizational, interpersonal and problem solving
- Food Safety Manager Certification (CFM) preferred
🎁 Benefits
- Medical/Dental/Vision insurance for full-time employees
- 401(k) retirement savings plan
- 25% employee discount and FAM membership
- Vacation and sick time for eligible employees
- EAP through AllOne Health
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