Design and produce training content across formats with guidelines for brevity.
Structure content for AI-powered self-service with metadata and architecture.
Identify training needs and content gaps; propose improvements for discoverability.
Leverage AI analytics to track learner engagement and adapt materials.
Collaborate with Product, Technical, and Customer Success to keep content up-to-date.

🎯 Requirements

Currently pursuing a degree in Communication or related field
Experience in video production, multimedia content or technical writing a plus
Strong organizational skills with ability to manage multiple projects

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