HR Technical Solution Architect

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

POSITION SUMMARYWe are seeking a highly skilled and strategic HR Technology Solution Architect to lead the technical delivery and optimization of our Workday platform and supplemental HR systems. This role is a subject matter expert (SME) of workday and other supplemental HR systems and responsible for technical service delivery of our HR tech stack, from system administration and upgrades to complex integrations and security.

RESPONSIBILITIES

• Solution Design & Development: Architect and implement end-to-end Workday solutions leveraging Extend, Orchestrate, Prism, and Integrations (Core Connectors, Studio, EIB, REST, SOAP). Design secure, scalable applications and workflows aligned with business objectives and control frameworks.
• Data & Analytics: Build and manage Prism datasets and pipelines to integrate and analyze data from multiple systems. Develop robust reporting and dashboards to support strategic HR insights and compliance monitoring needs in partnership with the People Analytics team.
• Governance, Security & Compliance: Ensure all Workday solutions comply with SOX, GDPR, and data privacy regulations. Partner with Information Security and Audit teams to define access controls, segregation of duties, and compliance documentation. Maintain rigorous change management and testing processes aligned with Internal Audit standards. Collaborate with Information Security, Audit and Human Capital Operations on periodic reviews, system certifications, and overall governance frameworks.
• Support & Training: Provide advanced Tier 2 (L2) support for Workday modules, helping resolve data integrity issues and testing new features. You will be able to translate complex technical concepts into understandable terms for non-technical audiences.
• Continuous Improvement: Stay informed about emerging HR technologies and trends to recommend innovative solutions. You will foster a culture of continuous improvement by regularly reviewing and enhancing HR tech solutions to meet evolving business needs.
• Implementation & Upgrades: Serve as an advanced SME for Workday and other HR systems. You will lead and manage implementation, upgrade, and optimization projects, as well as actively participating in the design, planning, and support of new HR systems. Manage Workday releases and associated regression testing.

QUALIFICATIONS

• 10+ years of progressive experience in HR technology or a similar role, with deep hands-on experience in Workday HCM, Greenhouse, and other systems in a global environment.
• Education: Bachelor’s degree in Business, Computer Science, Human Resources, or a related field.
• Technical Expertise: Deep expertise in multiple Workday modules (e.g., Core HCM, Benefits, Compensation, Payroll, Absence, Performance, Talent, Recruiting, Reporting). Hands-on experience with Workday Extend application development and deployment. Hands-on experience with building Workday Prism data pipelines. You should also have experience with Workday Integrations (EIBs, Core Connectors, Workday Studio). Understanding of change control, release management, and ticketing tools (e.g., ServiceNow). Experience with custom Workday objects, business processes, report creation and HCM configuration.
• Functional Knowledge: Strong functional and business knowledge of HR processes, including the recruiting lifecycle, onboarding workflows, and HR tech data architecture. Knowledge of Workday security and reporting concepts.
• Excellent interpersonal, communication, and teamwork skills. Strong analytical and problem-solving skills with a solid foundation in SDLC. You must have the ability to manage multiple initiatives in a global organization.
• Service Now HRSD experience desirable.

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