Staff Technical Account Manager

Added
4 days ago
Type
Full time
Salary
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Related skills

security cybersecurity saas networking firewalls

πŸ“‹ Description

  • Establish long-term relationships with accounts and understand client goals.
  • Lead projects and provide architectural guidance for cybersecurity and Illumio initiatives.
  • Lead challenging requests across multiple client engagements.
  • Provide product feedback to Product Management based on customer use-cases.
  • Advise on best practices and adoption of Illumio solutions.
  • Perform health checks and provide best-practice recommendations.

🎯 Requirements

  • Knowledge of cybersecurity products, Firewalls, Zero Trust and security best practices.
  • Strong background in advanced security; data center infra, OS, deployments, architecture.
  • Excellent communication and relationship-building with security teams and executives.
  • Experience deploying enterprise security solutions.
  • Fast learner who explains complex concepts to diverse audiences.
  • 5-10 years of experience supporting SaaS enterprise software.

🎁 Benefits

  • Salary: USD 169K–203K per year.
  • Travel: 30% for customer visits (plus training/conferences).
  • Home-office based with travel as needed.
  • Diversity and inclusion culture at Illumio.
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