Staff Technical Account Manager

Added
3 hours ago
Type
Full time
Salary
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Related skills

saas ai oauth saml sso

πŸ“‹ Description

  • Own complex post-sale technical relationships from onboarding to renewal.
  • Lead technical implementations: integrations, config, security reviews.
  • Act as technical advisor for top accounts to ensure long-term success.
  • Partner with CSMs to identify risks and drive expansion.
  • Represent customer voice with Product, Marketing, Support.
  • Mentor teammates and help scale enablement and processes.

🎯 Requirements

  • 6+ years in a customer-facing technical role (TAM/SE) in SaaS/security.
  • Lead onboarding and post-sale implementation with complex requirements.
  • Strong communication, storytelling, and demos; translate tech to business value.
  • Experience driving adoption, expansion, or renewal through proactive engagement.
  • Identity protocols (SSO, SCIM, SAML, OAuth) and compliance (SOC 2, ISO 27001, GDPR).
  • Autonomous, remote-first work; cross-functional collaboration.

🎁 Benefits

  • Remote-first environment.
  • Health, dental, pension benefits.
  • Generous PTO policy.
  • RSU program for most employees.
  • Retirement matching program.
  • Free 1Password account.
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