Support field sales in demonstrating Kong API/Connectivity value.
Understand customer requirements and grow trusted client relationships end-to-end.
Support PoCs throughout the evaluation process.
Ensure 100% customer satisfaction across accounts.
Prioritize customer needs and coordinate with support, product, and engineering.
Create technical documentation for DevOps, implementations, and services.

🎯 Requirements

7+ years software/Sales Engineer management in SaaS, OSS, or enterprise software.
Solid understanding of cloud computing trends and open source business models.
You are a strong listener and communicator.
Able to lead discussions with Product, Engineers, and Executives.
Experience with Docker/Kubernetes and other cloud-native platforms.
Experience with APIs, CI/CD automation frameworks and AI/LLM technologies.

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