Staff Solutions Engineer

Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

docker kubernetes ai ci/cd kafka

πŸ“‹ Description

  • Support field sales to communicate Kong API/Connectivity Management value.
  • Understand customer needs and grow relationships through the sales lifecycle.
  • Support PoCs during the evaluation process.
  • Ensure 100% customer satisfaction across assigned accounts.
  • Prioritize customer needs; coordinate with support, product, and engineering.
  • Create technical documentation for DevOps, implementations, and services engagements.
  • Support marketing by creating blogs, webinars, and participating in trade shows and field events.
  • Perform other tasks as assigned.

🎯 Requirements

  • 7+ years in software or sales engineering management at SaaS/Open Source/Enterprise software.
  • Strong understanding of cloud trends and open source business models.
  • Strong listener and communicator.
  • Ability to lead discussions with PMs, engineers, and execs.
  • Enthusiasm for fast-paced startup culture.
  • Experience with Docker and Kubernetes, and cloud-native platforms.
  • Experience with APIs, CI/CD; AI and LLM technologies.
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