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open source docker kubernetes ai ci/cd📋 Description
- Support field sales in helping customers understand Kong API and AI Connectivity Management platform
- Understand customer requirements and grow trusted client relationships throughout the sales lifecycle, from initial product reviews to production
- Support PoCs and PoVs throughout the entire evaluation process
- Ensure 100% customer satisfaction across the assigned accounts
- Prioritize customer needs and coordinate with support, product, and engineering teams
- Create technical documentation for DevOps, implementations, and services engagements
🎯 Requirements
- 7+ years of software engineer and/or sales engineer management experience at SaaS/Open Source or Enterprise Software company; API management/integration experience is a plus
- Solid understanding of cloud computing, AI trends and open source business models
- Strong listener and communicator
- Ability to confidently lead discussions with Product Managers, Engineers, and Executives
- Enthusiasm for working in a high-profile, fast-paced startup culture
- Experience with Docker/Kubernetes and other cloud-native platforms
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