Staff Software Engineer, Backend (AI Agent Integrations)

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

grpc azure docker aws kubernetes

📋 Description

  • Lead architecture of Cresta’s AI Agent integration platform across CCaaS
  • Build backend systems for real-time conversations and state management
  • Design scalable, low-latency services with enterprise integrations
  • Own end-to-end handoff between AI agents and human agents
  • Collaborate with ML engineers to operationalize AI capabilities
  • Influence technical roadmap and mentor engineers

🎯 Requirements

  • Bachelor’s degree in Computer Science or related field
  • 8+ years building scalable backend systems
  • Deep expertise in API design (REST, gRPC)
  • Real-time, low-latency system design experience
  • Experience with containerized environments (Kubernetes, Docker)
  • Proficiency with cloud platforms (AWS, GCP, or Azure)

🎁 Benefits

  • Medical, dental, and vision plans
  • Paid parental leave
  • Monthly Health & Wellness allowance
  • Work from home office stipend
  • Lunch reimbursement for in-office employees
  • PTO: 3 weeks in Canada
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