Related skills
payments fintech apis webhooks sdks📋 Description
- Act as the technical owner for customers integrating Airwallex APIs and SDKs.
- Build deep expertise in Airwallex payments, treasury, issuing and embedded finance.
- Diagnose and resolve complex tech and operational challenges across the stack.
- Serve as a strategic technical partner to enterprise clients; manage post-sale relationships.
- Plan and lead regular business and technical reviews (QBRs) with action plans.
- Own technical escalations, providing calm, structured leadership during incidents.
🎯 Requirements
- 5+ years in a technical customer-facing role in payments/fintech or SaaS.
- Strong API/SDK/webhook knowledge and complex integration skills.
- Hands-on experience designing and supporting payments integrations.
- Proven ability to diagnose and resolve issues with cross-functional teams.
- Experience as trusted technical advisor to enterprise customers; manage post-sale.
- Commercial mindset; partner with sales on upsell and cross-sell opportunities.
- Fluent English with excellent written and verbal communication.
- Self-starter in fast-growth environments; travel within Europe as required.
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