Staff Salesforce Architect (Agent and Channel Experience)

Added
less than a minute ago
Type
Full time
Salary
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salesforce github actions snowflake ci/cd api integrations

๐Ÿ“‹ Description

  • Own and optimize Salesforce as the primary CRM across Servicing, Ops, Compliance, and CS.
  • Lead high-impact projects from inception to completion; shape technical strategy.
  • Architect end-to-end Salesforce solutions across Service Cloud and other systems.
  • Evaluate new Salesforce features and third-party tech to enhance functionality.
  • Maintain integrations between Salesforce and core systems (Snowflake, Amazon Connect, internal tools).
  • Develop governance, security, and data integrity practices (PCI-DSS, GDPR, SOC 2).

๐ŸŽฏ Requirements

  • 7+ years in Business Systems, Software, or Enterprise Apps (fintech/SaaS).
  • Deep Salesforce expertise; certifications preferred (Admin, Advanced Admin, Platform App Builder).
  • Experience collaborating with Product, Design, Analytics, and Business teams.
  • Hands-on Service Cloud: Case Mgmt, Knowledge Base, Omni-Channel, Service Console.
  • Data modeling, reporting, analytics; Snowflake experience.
  • Bachelor's degree or equivalent; Agile/Scrum with Jira/Notion.

๐ŸŽ Benefits

  • Health care coverage for you and dependents.
  • Flexible Spending Wallets for tech, food, lifestyle.
  • Time off and holidays to rest and recharge.
  • ESPP - Employee stock purchase plan.
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