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payments machine learning pipeline management automation benefits_verification📋 Description
- Own the strategy/roadmap for core insurance platform across claims, verification, & payments.
- Design workflows balancing automated processing with robust exception handling.
- Drive platform architecture decisions with Eng to optimize success rates.
- Lead cross-team initiatives to reduce errors and financial leakage.
- Identify and fix customer experience breakdowns from backend to user.
- Build internal tools for Operations to investigate issues and scale.
🎯 Requirements
- 7+ years building high-volume tx platforms, healthcare/fintech.
- Customer-focused: translate backend into great UX for providers, patients, and ops.
- End-to-end funnel ownership: improve journeys from booking to resolution.
- Internal tooling expertise: workflow automation, exception handling, scalability.
- Technical depth: work with engineering on data pipelines and integrations; AI/ML a plus.
- Cross-functional leadership: coordinate across teams balancing tech and business needs.
🎁 Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
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