Staff Customer Success Manager (P4) - United Kingdom

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

open source saas microservices apis infrastructure

๐Ÿ“‹ Description

  • Coaching customers throughout their lifecycle with the CX team
  • Define what good adoption looks like and post-sales engagement
  • Work with Sales and Product to maximize customer value
  • Innovate tooling and processes to improve team efficiency
  • Learn Kong products and technologies and apply them to real-world usage
  • Collaborate with peers and partners to grow Kong

๐ŸŽฏ Requirements

  • Builderโ€™s mentality to solve complex problems
  • Manage a portfolio of commercial customers with automated engagement
  • Passion and determination about our technology and customers
  • Self-starter with strong organizational skills
  • Good understanding of complex technology environments
  • Experience in SaaS/Open Source or infrastructure software (preferred)

๐ŸŽ Benefits

  • Join a fast-paced startup and grow with the team
  • Work with APIs, microservices and Kong Konnect
  • Collaborative, customer-focused culture
  • Career growth opportunities across Europe and global customers
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